Frequently Asked Questions

Find answers to common questions about Nexi and how to get the most out of your bot

Getting Started

How do I add Nexi to my server?

You can add Nexi to your server by using this link: Invite Nexi

You'll need Administrator permissions in your server. Once added, you can start using commands immediately!

What permissions does Nexi need?

Nexi requires Administrator permissions to function properly. This allows the bot to:

  • Manage roles and permissions
  • Create and manage channels
  • Send messages and embeds
  • Manage messages (delete, pin, etc.)
  • Execute moderation commands
  • Access server information
How do I get started with commands?

After adding Nexi to your server, you can start using commands by typing "/" in Discord.

Use /help to see all available commands. You can also visit our documentation for detailed guides.

Pricing & Billing

How much does Nexi cost?

Nexi has a free version with core features, and three premium plans:

  • Monthly: £3.99/month
  • Yearly: £25.99/year (46% savings)
  • Lifetime: £99.99 (one-time payment)

Check our pricing page for detailed comparisons.

Can I cancel my subscription?

Yes! Monthly and yearly subscriptions can be cancelled anytime with no penalties. You'll retain access until the end of your billing period.

Lifetime plans are non-refundable, but they never expire and give you permanent access to all features.

Do you offer refunds?

We offer a 7-day money-back guarantee for monthly and yearly plans if you're not satisfied with the service.

Lifetime plan purchases are final sales and non-refundable. Please ensure it's the right choice before purchasing.

Features & Integrations

What Roblox features does Nexi support?

Nexi offers comprehensive Roblox integration including:

  • Shift Logging for Roblox game servers
  • Verification and role binding with Roblox accounts
  • Member counter webhooks
  • Application centre integration
  • Ban appeals system
  • Shop integration with Roblox
Can Nexi integrate with Google Sheets?

Yes! Nexi has full Google Sheets integration (premium feature) allowing you to:

  • Read and write data to Google Sheets
  • Automate data collection from Discord
  • Create dynamic reports and analytics
  • Sync information across platforms
Does Nexi support AI moderation?

Yes! Premium users get access to AI-powered moderation that automatically:

  • Detects inappropriate content
  • Takes automatic actions (mute, kick, ban)
  • Learns from your moderation patterns
  • Provides detailed moderation logs

Support & Community

How do I get support?

You can get support through multiple channels:

How often are updates released?

We release regular updates with new features, improvements, and bug fixes. Updates are communicated through our Discord server and website.

Check our status page for the latest updates.

Is there a community I can join?

Absolutely! Join our Discord server to:

  • Connect with other Nexi users
  • Get help from the community
  • Share setups and configurations
  • Provide feedback and suggestions
  • Stay updated on new features

Technical Questions

What's Nexi's uptime?

We maintain a 100% uptime commitment and monitor our systems 24/7. Check our status page for real-time information.

Is Nexi's data secure?

Yes! We use enterprise-grade security including:

  • End-to-end encryption for sensitive data
  • Regular security audits
  • Compliance with Discord's security standards
  • No unauthorized data sharing

See our legal documents for more details.

What servers is Nexi available on?

Nexi is available on all Discord servers! Simply invite Nexi to any server you have Administrator permissions in.

Didn't find your answer?

Join our Discord community and ask us directly. Our team and community are here to help!

Join Discord